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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of LaDonna Stringer

LaDonna Stringer

October 25, 2024

5  out of  5
rating by LaDonna Stringer
"Chana Medley was extremely helpful in writing a policy that worked for me after moving to Missouri from Oklahoma. Thank you Chana. LaDonna"
We responded:
"Thank you, LaDonna, for sharing your positive experience! I'm happy Chana could assist you in finding the right policy after your move to Missouri. We appreciate your trust in our team and are here for any future needs you may have. - Steve Conway - State Farm Insurance Agent, Kansas City, MO"
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Lindsey D Smith

July 15, 2024

5  out of  5
rating by Lindsey D Smith
"Spencer Hausman was extremely helpful in getting my daughter set up with her car insurance! He provided me with numerous quotes and helped me save some money as well! Highly recommend!"
We responded:
"Thank you for sharing your experience, Lindsey! I'm glad Spencer was able to assist with your daughter's car insurance and help you save money. We appreciate your recommendation. - Steve Conway, State Farm Insurance Agent, Kansas City, MO"
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Jen Weber

July 9, 2024

5  out of  5
rating by Jen Weber
"After dealing with a few online companies, I finally landed w/ Steve Conway. Their rates were just as low which shocked me. I have dealt personally with Angela a few times and she's been wonderful! It's really nice to work quickly with a local individual instead of a robot ."
We responded:
"Thank you, Jen, for sharing your experience with us! We're glad you found our rates competitive and Angela's service wonderful! We strive to provide a personal touch and efficient service. If you need anything in the future, feel free to reach out. - Steve Conway - State Farm Insurance Agent, Kansas City, MO"
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Angela Coggin

June 28, 2024

5  out of  5
rating by Angela Coggin
"Steve has been my agent for almost 24 years. He and his team Angela and Spencer, have been amazing thru a recent claims process and provided the best customer service a client can ask for. I appreciate all you have done in the past, current, and look forward to continued excellent customer care. Thank you!"
We responded:
"Angela, I'm thrilled to hear about your 24-year journey with our office! Angela and Spencer are dedicated to providing top-notch service, and I'm pleased we could assist you during your recent claims process. Your ongoing support means the world to us, and we're grateful for your kind words. Looking forward to many more years of serving you! - Steve Conway - State Farm Insurance Agent, Kansas City, MO"
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Dan Nash

May 15, 2024

5  out of  5
rating by Dan Nash
"Just like so many times through 25+ years, Steve and his team have done an outstanding job of helping us as we adjust our policies as our family's situation changes yet again. Cars off, cars on, kid off. All seamless with great service from Spencer once again. And did I mention that Steve and his son are HUGE Royals fans - even in the not-so-good years? Can't go wrong with good people."
We responded:
"Dan, I'm thrilled to hear about your continued satisfaction with our team's service in adjusting your policies seamlessly over the years. Spencer and I are grateful for your kind words and are pleased to have been able to assist your family through all the changes. We're overjoyed to have loyal customers like you and appreciate your support! Steve Conway - State Farm Insurance Agent, Kansas City, MO"
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Dakota McDowell

May 7, 2024

5  out of  5
rating by Dakota McDowell
"Steve is the best insurance agent in the market! His staff is the most helpful and easy to deal with group of people I’ve ever come across. Can’t recommend them enough!"
We responded:
"Dakota, your enthusiastic review brightened our day! I'm thrilled that you found my team helpful and easy to work with. We're grateful for your kind words and look forward to assisting you with all your insurance needs in the future! - Steve Conway - State Farm Insurance Agent, Kansas City, MO"
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Jackie Davis

May 7, 2024

5  out of  5
rating by Jackie Davis
"I have had my vehicles and homeowners policy with Steve since 2016 and have always been extremely happy with my service. Steve and Spencer are always attentive with any questions I have even if they might be dumb ones. During our last heat wave we had a mechanical malfunction on our outdoor AC unit and the fan died. Thankfully I had taken Steve's advice about an add on to our homeowners policy (an additional $60/year) that covered things like AC, Furnace, and all built in appliances. When it died I contacted Spencer and he was extreamly helpful in helping me submit my claim which was paid in full minus the $500 deductible. I was actually a little shocked that an insurance company was so easy to work with and actually paid the $7,000 claim! Needless to say I'm very pleased with the service Steve and Spencer have provided me over the years. I highly recommend working with them."
We responded:
"Jackie, we're ecstatic to hear about your positive experience with our homeowners policy and the smooth claim process for your AC unit. We're pleased that Spencer could assist you efficiently. Thank you for recommending us, and we're grateful for your trust in our team! For any future insurance needs, we're here to help! - Steve Conway - State Farm Insurance Agent, Kansas City, MO"
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Steven Whipple

May 7, 2024

5  out of  5
rating by Steven Whipple
"My family has had Steve Conway as agent for over 30 years. I can count on him when I need a repair done to the house. He always recommends the best companies to do the repair work or projects. Spencer Hausman his assistant was excellent in getting my new car information processed. If you are looking for an insurance agent I would recommend Steve and his team."
We responded:
"Thank you, Steven, for your glowing review! I'm pleased to hear that you've been satisfied with our service for over 30 years. I'm glad Spencer was able to assist you with your new car information. We're grateful for your loyalty and trust in recommending us. If you ever need anything, we're here for you! - Steve Conway - State Farm Insurance Agent, Kansas City, MO"
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Angela Arcuri

March 7, 2024

5  out of  5
rating by Angela Arcuri
"Steve is a very knowledgeable and caring Agent! He has a great staff too!"
We responded:
"Angela, thank you for the five stars! We appreciate you!"
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Sandra Acord

January 16, 2024

5  out of  5
rating by Sandra Acord
"Best insurance man around so caring & helpful."
We responded:
"Thank you, Sandra, for choosing us. We're delighted we could assist with your insurance needs!"
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Karen Malisos

February 28, 2023

5  out of  5
rating by Karen Malisos
"Steve and his staff are so helpful and knowledge each unique circumstance. He always has or back and best interest. That's a quality you don't find very often these days."
We responded:
"Thank you for the five-stars, Karen! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Brandon Burton

July 28, 2022

5  out of  5
rating by Brandon Burton
"Steve and CiCi are top notch. I work in the automotive world as a sales manager and anytime I do a deal where an individual needs insurance they're my recommendation. Timely responses and super easy to work with."
We responded:
"Hi, Brandon! Thank you for the shoutout for CiCi! She is a vital part of the team and we appreciate how much she cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
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Ashley Kasten

June 1, 2022

5  out of  5
rating by Ashley Kasten
"Steve and his office team go above and beyond in every circumstance to ensure that their customers are taken care of. Over the past 7 years, I have known that each small claim or question will be taken care of in an extremely timely manner. When I have requested a copy of paperwork or needed help with a small claim, Steve’s team has answered the same day. I feel confident that Steve’s team will take care of my family in any circumstance! They truly care about their customers on a personal level."
We responded:
"Thank you for the wonderful review, Ashley! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
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Shauna shipman

June 1, 2022

5  out of  5
rating by Shauna shipman
"I have been a client for over 30 years. Steve and his staff are personable, knowledgeable and complete any issues in a timely manner. Thank you, Steve, for always taking care of my insurance needs."
We responded:
"Thank you, Shauna, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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Morgan Occhipinto

April 25, 2022

5  out of  5
rating by Morgan Occhipinto
"Cecilia was so easy to work with! I recently relocated to a new state and wanted to update my account. Within minutes she had my quote and everything transferred over. Such a great experience!"
We responded:
"Morgan. We are so happy to have you as a new customer to our agency. Thank you for the kind words for Ceci. She does an excellent job in helping our customers and I appreciate you recognizing her efforts."
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Tyler Peeler

March 3, 2022

5  out of  5
rating by Tyler Peeler
"Amazing service as I left Florida and moved back to the Midwest. Can definitely see the midwestern values, can’t thank them enough!"
We responded:
"Thank you, Tyler, for the amazing review. Our team works hard to provide a great insurance experience in Kansas City and we are thrilled to hear that you are happy with our services. We are thankful that you have been a part of our State Farm family and look forward to continuing our relationship!"
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H. S.

February 8, 2022

5  out of  5
rating by H. S.
"Love this office, so friendly and organized."
We responded:
"Thank you! We appreciate your trust in us to take care of your insurance policies."
Profile photo of Janeece Burns

Janeece Burns

December 25, 2021

5  out of  5
rating by Janeece Burns
"I have been with Steve for over 16 years and the rest of my family has policies through him as well. He is very nice and reasonable with his prices. Very responsive if you have questions and always willing to explain if you have any questions."
We responded:
"Thank you, Janeece, for the amazing review. Our team works hard to provide a great insurance experience in Kansas City and we are thrilled to hear that you are happy with our services. We are thankful that you have been a part of our State Farm family and look forward to continuing our relationship!"
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Archie Dinwiddie

December 24, 2021

5  out of  5
rating by Archie Dinwiddie
"Steve Conway has been my agent for 20+ years. Fortunately, I haven't had to ask them for too much over the years, but when I do, they're on top of things and they're on top of them quick! They make everything quick, easy, and painless!"
We responded:
"Thank you, Archie, for the amazing review. Our team works hard to provide a great insurance experience in Kansas City and we are thrilled to hear that you are happy with our services. We are thankful that you have been a part of our State Farm family and look forward to continuing our relationship!"
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Tony Weathers

December 21, 2021

5  out of  5
rating by Tony Weathers
"Very professional, and quick to respond."
We responded:
"Tony, thank you! We appreciate your trust in us to take care of your insurance policies."
Profile photo of Anna Marie Mathenia

Anna Marie Mathenia

December 18, 2021

5  out of  5
rating by Anna Marie Mathenia
"I have been a customer of State Farm for many, many years and a client of Steve Conway's for just as long! There are not enough words of praise to describe this man, MY STATE FARM AGENT, and his remarkable staff. Just to name one and a few, in ALL the years they have represented me and my children, we've been treated like Family, in their speed and quality of information and concern and ultimate HELP and Customer "Life" Satisfaction, at times we've needed it most. Not only is Steve and his entire staff helpful beyond words and their service above and beyond any other, they are personable, witty and funny, and most of all very knowledgable, thorough and honest. They make what would very much usually be unpleasant situations bearable and sometimes even fun and enjoyable, to the point I've never felt more safe and "taken care of" in all my life~and THAT is why I've been with Steve Conway, all of them and Stare Farm just about ALL OF MINE!!! MY 3, now adult children, also love and care for their "Uncle Steve," as they and I most-affectionately call him! From his most-enjoyable, yet oh so VERY IMPORTANT SUBJECT MATTER, Steer Clear Speech to them at age 16, to the handling of our driving needs as one of their and "our" State Farm's "OWN," (which we have been, forever) there is NO WAY we will ever do business with any other insurance company, agent or staff as long as each of us drive (my retirement in that area coming sooner and sooner every day!!!) So, for as long as we have homes, cars and personal property, we will remain as loyal to Steve, CeCe, Sherri and Dalton and their other office personnel, as they ALL have been so dedicated, devoted and loyal to us through these many years of unlikely and unforeseen situations~and in thee best possible ways EVER they can and DO~with kit gloves and utmost kindness and care. THANK YOU, Steve (Conway!) and all our friends at his and OUR State Farm Insurance Office in Kansas City, MO, and Blessings to You All, as you've always wished us on holidays, milestones and events, both fortunate and unfortunate, through life!!! Viva la Steve Conway's State Farm Office and all of us...in their care!!!!!!"
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Vinh Dao

December 17, 2021

5  out of  5
rating by Vinh Dao
"Past few days ago my wife and I were thinking about buy life insurance. I’m so glad that I spoke with Dalton Owen. He is good guy and great personality. He is working really hard to give me a best quote. He explained everything clearly as professional that I need to know. Now my wife and I have life insurance. We are happy and sleep beauty! Thanks State Farm!!!"
We responded:
"Vinh, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help you protect what matters most."
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Heather Lupfer

December 10, 2021

5  out of  5
rating by Heather Lupfer
"We absolutely appreciate Steve Conway and his team of "rockstars"!! They make getting your coverage easy and super convenient!! Lifetime State Farm customers right here. Thanks guys for all you do."
We responded:
"Heather, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Bradley Moeller

December 3, 2021

5  out of  5
rating by Bradley Moeller
"Steve and his team provide great service and have been helpful in addressing our changing needs. Highly recommend."
We responded:
"Thank you for the wonderful review, Bradley! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
Profile photo of Talashia Hicks

Talashia Hicks

December 3, 2021

5  out of  5
rating by Talashia Hicks
"Steve Conway is the best agent ever! He got me an auto and renters insurance policy set up a within mins. I definitely recommend his agency and will be referring others! He delivered exceptional customer service! He was quick, professional, and understanding!"
We responded:
"We love seeing reviews like this, Talashia! Thank you for taking the time to share your experience with me and our office. I hope we’ll be able to fulfill your insurance needs for years to come!"