Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Frances Norton

Frances Norton

January 25, 2025

5  out of  5
rating by Frances Norton
"Steve is very helpful with making my insurance choices about what I needed and wanted."
We responded:
"Thank you, Frances, for sharing your positive experience! I'm happy to know that we could assist you in making the right insurance choices that fit your needs and wants. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Steven Cassity

Steven Cassity

January 4, 2025

5  out of  5
rating by Steven Cassity
"There are many insurance companies to choose from, so the agent makes the difference. Steve Conway makes the difference, by providing excellent customer service. I always have known I could count on him, either during an emergency or just checking in on life changes. Highly recommend you reach out to Steve for your insurance needs."
We responded:
"Thank you, Steven, for your kind words! I'm happy to know that our service has made a difference for you. It's great to hear that you feel supported during emergencies and life changes. If you ever need anything or have questions, don't hesitate to reach out. Your recommendation means a lot to us!"
Profile photo of Jennifer Harper

Jennifer Harper

December 22, 2024

5  out of  5
rating by Jennifer Harper
"Everyone was extremely helpful!"
We responded:
"Thank you, Jennifer! I'm glad to hear that our team was able to assist you effectively. We're here for any future needs or questions you might have."
Profile photo of Burie Finley

Burie Finley

December 19, 2024

5  out of  5
rating by Burie Finley
"We've been with Steve and his team for 20+ years (personal insurance) and 5+ years (commercial insurance). His entire team is incredibly knowledgeable and professional, and I can't imagine doing "insurance life" without them. We recommend them to everyone and have every confidence in doing so. You will not find an insurance agent/team with more integrity. Call them! You'll be glad you did."
We responded:
"Thank you, Burie, for your kind words and for being with us for so long! We're happy to know that our team's expertise has made your insurance experience better. Your suggestions mean a lot to us, and we appreciate your trust. If you need anything, just let us know!"
Profile photo of Mister McNeal

Mister McNeal

December 18, 2024

5  out of  5
rating by Mister McNeal
"I have with State Farm for sometimes and I’ve experienced nothing but greatness from this insurance company. I approve!!"
We responded:
"Thank you for your wonderful feedback! I'm glad to know you've had such a positive experience with us at our Kansas City office. If you need assistance, feel free to reach out. We're here to help!"
Profile photo of Brett Agnew

Brett Agnew

December 18, 2024

5  out of  5
rating by Brett Agnew
"Angela was a great help after I had an accident. I had a lot of questions and she had all the answers. This made the process seamless and easy. Thanks for all your help over the years."
We responded:
"I'm glad to hear Angela was able to assist you, Brett. It's wonderful to know she provided the answers you needed and made the process smooth. Thank you for your continued business with us over the years. If you ever have more questions or need further assistance, we're here to help!"
Profile photo of LaDonna Stringer

LaDonna Stringer

October 25, 2024

5  out of  5
rating by LaDonna Stringer
"Chana Medley was extremely helpful in writing a policy that worked for me after moving to Missouri from Oklahoma. Thank you Chana. LaDonna"
We responded:
"Thank you, LaDonna, for sharing your positive experience! I'm happy Chana could assist you in finding the right policy after your move to Missouri. We appreciate your trust in our team and are here for any future needs you may have. - Steve Conway - State Farm Insurance Agent, Kansas City, MO"
Profile photo of Lindsey D Smith

Lindsey D Smith

July 15, 2024

5  out of  5
rating by Lindsey D Smith
"Spencer Hausman was extremely helpful in getting my daughter set up with her car insurance! He provided me with numerous quotes and helped me save some money as well! Highly recommend!"
We responded:
"Thank you for sharing your experience, Lindsey! I'm glad Spencer was able to assist with your daughter's car insurance and help you save money. We appreciate your recommendation. - Steve Conway, State Farm Insurance Agent, Kansas City, MO"
Profile photo of Jen Weber

Jen Weber

July 9, 2024

5  out of  5
rating by Jen Weber
"After dealing with a few online companies, I finally landed w/ Steve Conway. Their rates were just as low which shocked me. I have dealt personally with Angela a few times and she's been wonderful! It's really nice to work quickly with a local individual instead of a robot ."
We responded:
"Thank you, Jen, for sharing your experience with us! We're glad you found our rates competitive and Angela's service wonderful! We strive to provide a personal touch and efficient service. If you need anything in the future, feel free to reach out. - Steve Conway - State Farm Insurance Agent, Kansas City, MO"
Profile photo of Angela Coggin

Angela Coggin

June 28, 2024

5  out of  5
rating by Angela Coggin
"Steve has been my agent for almost 24 years. He and his team Angela and Spencer, have been amazing thru a recent claims process and provided the best customer service a client can ask for. I appreciate all you have done in the past, current, and look forward to continued excellent customer care. Thank you!"
We responded:
"Angela, I'm thrilled to hear about your 24-year journey with our office! Angela and Spencer are dedicated to providing top-notch service, and I'm pleased we could assist you during your recent claims process. Your ongoing support means the world to us, and we're grateful for your kind words. Looking forward to many more years of serving you! - Steve Conway - State Farm Insurance Agent, Kansas City, MO"
Profile photo of Dan Nash

Dan Nash

May 15, 2024

5  out of  5
rating by Dan Nash
"Just like so many times through 25+ years, Steve and his team have done an outstanding job of helping us as we adjust our policies as our family's situation changes yet again. Cars off, cars on, kid off. All seamless with great service from Spencer once again. And did I mention that Steve and his son are HUGE Royals fans - even in the not-so-good years? Can't go wrong with good people."
We responded:
"Dan, I'm thrilled to hear about your continued satisfaction with our team's service in adjusting your policies seamlessly over the years. Spencer and I are grateful for your kind words and are pleased to have been able to assist your family through all the changes. We're overjoyed to have loyal customers like you and appreciate your support! Steve Conway - State Farm Insurance Agent, Kansas City, MO"
Profile photo of Dakota McDowell

Dakota McDowell

May 7, 2024

5  out of  5
rating by Dakota McDowell
"Steve is the best insurance agent in the market! His staff is the most helpful and easy to deal with group of people I’ve ever come across. Can’t recommend them enough!"
We responded:
"Dakota, your enthusiastic review brightened our day! I'm thrilled that you found my team helpful and easy to work with. We're grateful for your kind words and look forward to assisting you with all your insurance needs in the future! - Steve Conway - State Farm Insurance Agent, Kansas City, MO"
Profile photo of Jackie Davis

Jackie Davis

May 7, 2024

5  out of  5
rating by Jackie Davis
"I have had my vehicles and homeowners policy with Steve since 2016 and have always been extremely happy with my service. Steve and Spencer are always attentive with any questions I have even if they might be dumb ones. During our last heat wave we had a mechanical malfunction on our outdoor AC unit and the fan died. Thankfully I had taken Steve's advice about an add on to our homeowners policy (an additional $60/year) that covered things like AC, Furnace, and all built in appliances. When it died I contacted Spencer and he was extreamly helpful in helping me submit my claim which was paid in full minus the $500 deductible. I was actually a little shocked that an insurance company was so easy to work with and actually paid the $7,000 claim! Needless to say I'm very pleased with the service Steve and Spencer have provided me over the years. I highly recommend working with them."
We responded:
"Jackie, we're ecstatic to hear about your positive experience with our homeowners policy and the smooth claim process for your AC unit. We're pleased that Spencer could assist you efficiently. Thank you for recommending us, and we're grateful for your trust in our team! For any future insurance needs, we're here to help! - Steve Conway - State Farm Insurance Agent, Kansas City, MO"
Profile photo of Steven Whipple

Steven Whipple

May 7, 2024

5  out of  5
rating by Steven Whipple
"My family has had Steve Conway as agent for over 30 years. I can count on him when I need a repair done to the house. He always recommends the best companies to do the repair work or projects. Spencer Hausman his assistant was excellent in getting my new car information processed. If you are looking for an insurance agent I would recommend Steve and his team."
We responded:
"Thank you, Steven, for your glowing review! I'm pleased to hear that you've been satisfied with our service for over 30 years. I'm glad Spencer was able to assist you with your new car information. We're grateful for your loyalty and trust in recommending us. If you ever need anything, we're here for you! - Steve Conway - State Farm Insurance Agent, Kansas City, MO"
Profile photo of Angela Arcuri

Angela Arcuri

March 7, 2024

5  out of  5
rating by Angela Arcuri
"Steve is a very knowledgeable and caring Agent! He has a great staff too!"
We responded:
"Angela, thank you for the five stars! We appreciate you!"
Profile photo of Sandra Acord

Sandra Acord

January 16, 2024

5  out of  5
rating by Sandra Acord
"Best insurance man around so caring & helpful."
We responded:
"Thank you, Sandra, for choosing us. We're delighted we could assist with your insurance needs!"
Profile photo of Karen Malisos

Karen Malisos

February 28, 2023

5  out of  5
rating by Karen Malisos
"Steve and his staff are so helpful and knowledge each unique circumstance. He always has or back and best interest. That's a quality you don't find very often these days."
We responded:
"Thank you for the five-stars, Karen! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of Brandon Burton

Brandon Burton

July 28, 2022

5  out of  5
rating by Brandon Burton
"Steve and CiCi are top notch. I work in the automotive world as a sales manager and anytime I do a deal where an individual needs insurance they're my recommendation. Timely responses and super easy to work with."
We responded:
"Hi, Brandon! Thank you for the shoutout for CiCi! She is a vital part of the team and we appreciate how much she cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
Profile photo of Ashley Kasten

Ashley Kasten

June 1, 2022

5  out of  5
rating by Ashley Kasten
"Steve and his office team go above and beyond in every circumstance to ensure that their customers are taken care of. Over the past 7 years, I have known that each small claim or question will be taken care of in an extremely timely manner. When I have requested a copy of paperwork or needed help with a small claim, Steve’s team has answered the same day. I feel confident that Steve’s team will take care of my family in any circumstance! They truly care about their customers on a personal level."
We responded:
"Thank you for the wonderful review, Ashley! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
Profile photo of Shauna shipman

Shauna shipman

June 1, 2022

5  out of  5
rating by Shauna shipman
"I have been a client for over 30 years. Steve and his staff are personable, knowledgeable and complete any issues in a timely manner. Thank you, Steve, for always taking care of my insurance needs."
We responded:
"Thank you, Shauna, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
Profile photo of Morgan Occhipinto

Morgan Occhipinto

April 25, 2022

5  out of  5
rating by Morgan Occhipinto
"Cecilia was so easy to work with! I recently relocated to a new state and wanted to update my account. Within minutes she had my quote and everything transferred over. Such a great experience!"
We responded:
"Morgan. We are so happy to have you as a new customer to our agency. Thank you for the kind words for Ceci. She does an excellent job in helping our customers and I appreciate you recognizing her efforts."
Profile photo of Tyler Peeler

Tyler Peeler

March 3, 2022

5  out of  5
rating by Tyler Peeler
"Amazing service as I left Florida and moved back to the Midwest. Can definitely see the midwestern values, can’t thank them enough!"
We responded:
"Thank you, Tyler, for the amazing review. Our team works hard to provide a great insurance experience in Kansas City and we are thrilled to hear that you are happy with our services. We are thankful that you have been a part of our State Farm family and look forward to continuing our relationship!"
Profile photo of H. S.

H. S.

February 8, 2022

5  out of  5
rating by H. S.
"Love this office, so friendly and organized."
We responded:
"Thank you! We appreciate your trust in us to take care of your insurance policies."
Profile photo of Janeece Burns

Janeece Burns

December 25, 2021

5  out of  5
rating by Janeece Burns
"I have been with Steve for over 16 years and the rest of my family has policies through him as well. He is very nice and reasonable with his prices. Very responsive if you have questions and always willing to explain if you have any questions."
We responded:
"Thank you, Janeece, for the amazing review. Our team works hard to provide a great insurance experience in Kansas City and we are thrilled to hear that you are happy with our services. We are thankful that you have been a part of our State Farm family and look forward to continuing our relationship!"
Profile photo of Archie Dinwiddie

Archie Dinwiddie

December 24, 2021

5  out of  5
rating by Archie Dinwiddie
"Steve Conway has been my agent for 20+ years. Fortunately, I haven't had to ask them for too much over the years, but when I do, they're on top of things and they're on top of them quick! They make everything quick, easy, and painless!"
We responded:
"Thank you, Archie, for the amazing review. Our team works hard to provide a great insurance experience in Kansas City and we are thrilled to hear that you are happy with our services. We are thankful that you have been a part of our State Farm family and look forward to continuing our relationship!"